Shipping policy

Shipping policy

Please note processing times are different from shipping times.

All AC.I & Chihiros orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Sales Tax

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout for standard & expedited shipping.

SOME EXCLUSIONS MAY APPLY SUCH AS A CHANGE IN SHIPPING RATES IF YOUR ADDRESS HAPPENS TO BE IN A REMOTE AREA. WE WILL ADDRESS THESE ISSUES ON A CASE BY CASE BASIS TO HELP REMEDY THE ISSUE WITH THE BUYER. 

Free standard shipping on all orders (Excludes plants, fertilizer, fish, shrimp, rock, custom hardscape, driftwood). Expedited shipping 20$ (Excludes soil; not available) In order to provide the cheapest price on soil we ship USPS 2 day priority flat rate free of charge. All livestock ships 1 DAY AIR NO EXCLUSIONS.